QuickBI customer Kiho Oy uses QuickBI’s tools for comprehensive, data-driven management across the company. Read on or watch the video below to learn how Kiho leverages data from multiple systems, how better reporting saves time, and how it has improved communication with different stakeholders.
Antti Koponen is the founder of Kiho Oy and works for the company as Head of Development. His primary focus is developing Kiho’s systems, alongside managing partnerships.
Kiho Oy’s product is a modern field workforce management system for managing people working in the field. Customers are predominantly companies that operate large machinery — including businesses in earthmoving, property maintenance, and forestry.
Background and the start of the collaboration
The collaboration between Kiho and QuickBI began in early 2022. At the time of the interview, they had been working together for about six months.
Before starting the collaboration, Kiho considered how QuickBI could bring all their data into one place given the many systems and interfaces involved. There was also uncertainty about whether the integrated data could then be visualized in a way that would be easy to understand and genuinely useful for Kiho. Koponen notes that these concerns turned out to be unfounded — QuickBI was able to consolidate all the required data with ease.
When the project was getting started at Kiho, the company had just received private equity investment and, given its rapid growth, there was already a need to develop reporting. With data and reports scattered across different systems, it was difficult to get a complete picture. Kiho needed to combine customer data with other systems and integrate industry data into financial reporting.
In a sense, the project and initial discussions had begun at Kiho about a year before the interview, but making the final decision took time. Koponen describes the feeling that they weren’t quite ready. Once the decision was made, however, the actual work got underway quickly.
All data in one place
QuickBI brought together Kiho’s disparate reporting sources into a unified view that now consolidates data from sales, financial management, and customer service, as well as onboarding data and metrics such as installation lead times. As a SaaS business, Kiho also needs to track annual recurring revenue growth from the same place. Data is pulled from Kiho’s own system as well as from Salesforce, Netvisor, Google Analytics, GitHub, and separate Excel files. The entire company’s data is now comprehensively available in a single system.
Koponen explains that bringing a new data source into the reporting environment has been very straightforward from Kiho’s perspective. Once Kiho has specified where data needs to come from, QuickBI handles the integration and the new source is up and running quickly.
Time savings and smoother operations
According to Koponen, using QuickBI has significantly reduced manual work. Previously, reports were assembled by hand by combining data from multiple sources. Now, each user receives a consolidated report tailored to show exactly the view and information they need.
Adopting QuickBI required no major upfront investment, and the cost has essentially already been recovered through time savings alone. For example, a significant amount of the CEO’s time had previously been spent simply compiling reports.
The reporting built by QuickBI has also made it possible to give investors an up-to-date view of sales performance and other key metrics. Previously, Kiho assembled these reports from various sources piece by piece. With QuickBI, the entire reporting model was developed to meet investor requirements.
Kiho’s recommendation of QuickBI
Koponen would recommend QuickBI to companies with several employees already in place, and believes that a slightly larger, growth-stage company benefits most from using QuickBI. “A company at Kiho’s size reaches a point where it simply has to be able to report in real time from multiple sources — especially if you want to develop the business and see which investments pay off and which don’t.”
